I research and design human-centered services, turning complexity into clarity.
I combine Service Design and UX Research to help organizations make confident decisions by understanding people, systems, and real-world constraints.
Projects
Selected work
Humanizing Care for Patients with Hereditary Coagulopathies.
New FFVV App – Redesigning the Business Ally for SEs
When patients don’t understand their care, they disengage. We designed a system where education, empathy, and experience meet
Ecosystem Mapping – Making the Invisible Visible
Real Time Feedback – Designing Alignment Before the Solution
We didn’t wait for the perfect solution, we designed collective learning with what we already had.
Our consultants don't live in silos — neither should our products. We made the whole ecosystem visible so decisions could finally connect
When your app is your office, clarity, speed and trust aren’t optional, they’re everything.
Workshops & Field Research
Connecting constantly with users to shape better experiences.
Let's Talk
if you like what you see and want to work together, get in touch!