Hi! I combine service design and UX research to craft human-centered solutions that make complexity feel simple and meaningful.
I work with empathy, storytelling, and collaboration to connect people, ideas and business needs.
Service Designer & Ux Researcher
Laura Espinel Arias


Projects
Selected work
Humanizing Care for Patients with Hereditary Coagulopathies.
New FFVV App – Redesigning the Business Ally for SEs
When patients don’t understand their care, they disengage. We designed a system
where education, empathy, and experience meet
Ecosystem Mapping – Making the Invisible Visible
Real Time Feedback – Designing Alignment Before the Solution
We didn’t wait for the perfect solution, we designed collective learning with what
we already had.
Our consultants don't live in silos — neither should our products. We made the whole ecosystem visible so decisions could finally connect
When your app is your office, clarity, speed and trust aren’t optional, they’re everything.
Let's Talk
if you like what you see and want to work together, get in touch!